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Karolina Karaskova

Experience Designer

About Me

WHO I AM

The first time I learnt about structuring my thoughts in this way was at Imperial College when I took a specific module about Design Thinking. The experience has made me enthusiastic about the Design Thinking methodology. Since graduating, I have treated the experience as the beginning of a life journey filled with learning rather than the finish line. 

Currently, I work as a Service Designer at ExperienceLab and as an external contractor at EY, and I use Design Thinking on an everyday basis. 

Additionally to my role, I have been working on a project focusing on renting children’s toys, books, and clothes. The venture's goal is to create equal access for child development by allowing all to access the tools and materials that would allow them to do so.

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Experience & Education

2022 - present
SERVICE DESIGNER
ExperienceLab
  • Using qualitative and quantitative insights to explore, evaluate and iterate the service design solutions

  • Working with research insight from our insights team to identify and craft meaningful service solutions  

  • Applying various methods, design techniques and deliverables, such as service blueprints, user/customer journey maps, visualization and concept design

2021 - present
EXPERIENCE DESIGNER (CONTRACTOR)
Ernst & Young
  • Part of a fast-growing team working on a wide range of projects such as business acceleration, transformation and discovering new opportunities

  • Managing end-to-end delivery of client experiences, creating and delivering content of workshops which both constitutes content and visual components

  • Communicate complex technical concepts simply and effectively to all audiences using sketches, storytelling, mood boards/storyboards, wireframes, user flows and interactive prototypes

2020 - 2021
MSc INNOVATION, ENTREPRENEURSHIP & MANAGEMENT 
Imperial College Business School

Core Modules: Business Economics, Accounting, Organizational Behavior and HRM, Strategic Management, Business Models and Intellectual Property, Entrepreneurship, Technology and Innovation Management, Venture Capital, Design Thinking for Innovation

Portfolio

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Design Thinking for Innovation

A brief description of a project that has taught me the basics of Design Thinking

Meeting Room
HACKATHON

A brief overview of my participation in the Hackathon

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My Venture

Besides my work, I enjoy working on innovative projects. TeddyGreen is a project I have been working on recently.

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Current Work

My work as an Experience Designer at wavespace, EY

Contact Me

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